As promised, here’s the screen shot of the “dear student” email I received from NTU’s CAO recently. A bit meaningless to black everything out, but yea, did it to protect the persons involved.
At first glance, I found CAO’s reply rather rude. I addressed you as Mrs ____ and signed off with my name. The least that CAO should have done was to address me by my name in its email reply.
Just my thoughts.