iPod Nano Replacement Program


Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

(Source)

For Singapore customers, there is no way you can order your replacement set via the web link provided. You also cannot check the serial number of your defective iPod Nano using the same link as this over-the-web program isn’t available for us.

However, you can send in your iPod Nano (1st generation), purchased between Sept 05 and Dec 06, to any Apple Authorised Service Providers in Singapore to request for a replacement. You may have to wait quite a while for the replacement to arrive.

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It’s been more than 6 weeks since I sent in my iPod Nano (1st Generation). Called up QCD to ask for updates. They are still unsure when the replacement stocks will arrive on our shores, but the person that answered my call told me that Apple will be replacing our defective sets with the latest generation iPod Nano (Unverified rumour as of now, will confirm this as soon as I get my hands on the replacement).

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(26 january 2012) It’s confirmed. Apple uses the latest generation iPod nano as replacement.

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