I don’t know about others, but I really hate being misunderstood especially when my intentions are 100% pure. The heart wrenching gut feeling I get every time I receive information that my communication or actions have been misinterpreted. I don’t know how to describe the feeling, but it is as though someone betrayed me, a feeling that someone just took a part of me away, a feeling that I just can’t describe.
I now know how important and essential nonverbal cues are to strangers who do not know me at all. I have my own unique way of adding smileys and structuring my sentences all these years. People who know me know that I am not a person who does or says insensitive things during traumatic times. I would, instead, be doing my utmost best to try to show concern and empathise with the other party. Sadly, my intentions were wrongly interpreted and I got reprimanded for being insensitive and sarcastic. My heart literally sank when I heard that. Thank goodness for the person who informed me of this misunderstanding, if not I will be an enemy in 1 more person’s eyes.
However, when the misunderstanding was resolved, I felt so much better. We ironed out our wrong perceptions and have since reconciled our differences. But, but, 1st impressions always count, so … i can only hope that this incident didn’t damage my name/image in her eyes.
Nvm, I have learnt to be careful at how I craft my responses and I have gained some experiences in PR writing (Crises Management).